Northern Telecom
As a general rule, there are three possible integrations with
NorTel products.
- Proprietary integration using in-band (DTMF)
signaling. Using the VMI units we can provide a solution to certain
system using DTMF integration. See the jump below to our 616 and Modular
integration.
- Proprietary integration, but VoiceBridge offers
a solution to provide a non-proprietary integration using SMDI. See SMDI
Integrations below.
- No voice mail integration is available, but you
can use supervised transfers and "dumb voice mail". Older SL1 systems
could fall into this category. While this will work, transfers tend to
be slow and the customer must understand the limitations before you
install the system.
- Adding voice mail to certain systems would be foolish and put your wallet at risk. Make
sure you know what you're doing before you make the sale. If in doubt, test the
integration before accepting their money. Some big, old Nortel systems can handle voice
mail if you upgrade the system - others can not.
SMDI Integrations Certain SL1 and other Northern
Telecom BIG IRON
Many big iron systems don't include advanced voice mail integration as part
of the system. To obtain features like message waiting indication and
the ability to forward an individual telephone to a specific voice mail
box, you must use a 3rd party integration unit. Note that a VoiceBridge
unit and a VoiceTrak unit together cost far less than a proprietary voice
mail system!
Compact 616 & Modular Norstar Systems with DTMF integration via
VMI units
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