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CallTrak
Software Download - Free Trial
You can evaluate a
fully functioning version of the CallTrak call accounting and
management reporting software FREE for 10
days by simply downloading the software.
Ten days after
CallTrak is first used the trial period will expire and the program will
not open, unless you purchase the software.
Download CallTrak Now (8.6 MB)
Customers reported formatting issues with
Caller-ID. This CallTrak version has not yet been widely tested but
does correct the formatting issue. The version above has shipped for
several years without change; the version below includes a few changes,
including removal of the initial password screen.
Download
CallTrak (Beta) |
Purchase CallTrak
Software
In almost all cases it is necessary
to configure both the telephone system and the computer supporting the
CallTrak software. Your phone dealer is best equipped to handle
these tasks, including the purchase of the software license after the
trial period.
To activate your license, please contact Sea To Sea
Communications Inc. at 800-966-4446, 9:00 am – 5:00 pm Eastern time,
Monday – Friday. We accept VISA, MasterCard and American Express.
Please leave a detailed message if you get voice mail and your call will
be returned as soon as possible.
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CallTrak is a comprehensive call accounting and call management software
package that electronically tracks all inbound and outbound calls passing
through your telephone system. It provides critical information that will enable
you to better understand and manage your business.
Your business could not survive without its telephone system. Today,
customers, employees and vendors handle most of their communications via phone
and fax. But, until CallTrak, managers had very little hard data available about
this vital function.
Would it be useful to know:
* Your peak business hours and days?
* How many calls come in between 11 am and 2 pm when many people are going to
lunch?
* How many calls are being abandoned because of lack of response?
* Which customers call most frequently and what departments do they call?
* These are just a few samples of the action able information CallTrak will
generate.
CallTrak can provide this information and much more from its large selection
of standard reports. Custom reports can easily be formatted to provide
specialized information.
| Standard CallTrak reports provide the following call information: |
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* By Date
* By Time
* By Extension
* By Line
* By Account
* By Department
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* By Called Number
* By Calling Number
* By Call Duration
* Summary of All Calls
* Totals by Extension
* Cost Per Call
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Click Here to view sample reports.
CallTrak is Available for Windows 95/98, NT, 2000 and XP platforms. It
supports virtually all contemporary phone systems that provide SMDR data. Click
here for the complete CallTrak Integration List.
Click Here for a list of
compatable phone system.
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